Platinum
Loughton
Reviews
WOW....is all i can say about this unprofessional, unfriendly salon :(. Came back to talk to supposed professional stylist re my hair colour, which the colour i wanted to achieve is nothing like my picture. I calmly approached the male stylist Ruben who was absolutely rude to me from the word go, re the few "chunky" high lights he had weaved thru the underneath and one side (cannot tie hair up due to this as you can see it). He did not like this and continued to talk down to me, firstly telling me that i had to wait 5weeks to correct it! I myself am a hairdresser and have never experienced and would never treat any client in this way especially a new client! He shouted im a hairdresser what do you want me to do!?! Er yes i am but i paid you to do my hair.(patronized me to the max). Then told me im the one being rude and im stepping into his territory...what the hell. Then he allowed his client (who had a tint on) to abuse me who really shloud of minded their own business but was so shocked that this was happening. I am so angry that i was treated this way and did not deserve this treatment. I told him if he wanted to talk to me like this then he should of took me to another room or sit me down but he didn't want to know, he didn't even look at my hair. For absolutely no reason at all he gunned for me the moment i walked through the door. I will be taking this further and hope for the results i want. How dare people treat others like this and think they can get away with it. Sorry for long winded story but need people to realise that this salon is not what it seems im afraid. :-(
26-02-15
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